Equipment
Equipment OEMs, dealers, rental specialists, and service organizations rely on Infor to help meet, and exceed, evolving customer expectations, equipment and parts availability, lifecycle utilization optimization, and any unforeseen challenges. Here are the industry-specific obstacles we help our customers overcome.
Shifting customer expectations
Availability and utilization
Supply chain complexity
Lifecycle profitability
Circular economy
Microvertical expertise delivers business value faster
CONSTRUCTION, AGRICULTURE & MINING EQUIPMENT
INDUSTRIAL EQUIPMENT
MATERIAL HANDLING
TRANSPORTATION EQUIPMENT
Solutions for your most critical challenges
Infor CloudSuite™ Equipment is built specifically to support the core processes of leading equipment OEMs, dealers, and rental organizations.
Increase sales flexibility
Reduce risk and optimize business processes for sales, rental, leasing, and service
- Provide accurate and consistent spare parts price guidance
- Manage complex equipment quotes and configurations
- Maximize quotation profitability and agreement fulfillment
- Manage cash flows with greater visibility
- Asset tracking in real time
Boost equipment availability and utilization
Maximize return on assets across the equipment lifecycle
- Match the right equipment with customer needs
- Gain complete visibility into your inventory network
- Balance equipment utilization with service and maintenance needs
- Analyze equipment fleet operational and financial performance in real time
- Maximize uptime via connected equipment and superior service
Strive for service excellence
Consider every customer and service interaction as a unique opportunity to build a long-lasting and profitable relationship
- Deliver field and shop service offerings that minimize equipment downtime
- Focus on first-time-fix (FTF) repairs
- Gain a holistic view of all customer-facing processes
- Enable predictive maintenance with connected equipment and AI
- Manage full-service contracts—from opportunity through delivery
Optimize supply chain management
Reduce excessive spare parts, improve inventory deployment, and collaborate across the entire supply chain network
- Manage complex logistics with diverse spare parts inventories
- Reduce excess spare parts, additional warehousing, and special handling
- Optimize demand forecasting and planning
- Proficiently manage parts exchanges, cores, and warrantied parts
- Achieve end-to-end supply chain visibility—from raw materials to aftermarket components
Increase equipment lifecycle value
Manage and optimize equipment lifecycle—from acquisition through end of life
- Achieve visibility into the entire equipment lifecycle
- Provide equipment lifecycle value through full control of equipment accounting and profitability
- Manage serialized parts and major refurbishment components
- Drive lifecycle profitability with predictive AI and machine learning
- Support used and salvaged parts and components
Productivity by the numbers
$9M+
ANNUAL REVENUE (USD) INCREASE THROUGH IMPROVED PRICE GUIDANCE
7–13%
IMPROVEMENT IN FTF
3–5%
IMPROVEMENT IN ON-TIME-IN-FULL-DELIVERY (OTIF)
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