Benefits

Benefits you can expect from our expert guidance and tailored support

Chart a course to value

Develop a clear roadmap to value realization. Ensure your Infor solutions support your vision – driving operational excellence and measurable results.

Increase readiness and mitigate risk

Supercharge agility with Infor’s technical expertise. Prepare for potential challenges, reduce risks, and ensure operational stability – all with expert guidance.

Unlock continuous innovation

Take advantage of innovation workshops and optimization reviews to seize breakthrough ideas and elevate business performance.

Maximize value realization

Accelerate time to value with Infor’s solutions. Collaborate with experts to achieve faster ROI and sustain long-term results using tailored strategies.

Our plans

Explore Infor CareFor Success support plans

Assisted Support

Infor CareFor Success Professional

A guided, structured approach to plan, adopt, and succeed.

  • Faster response times
  • Live case triage and priority queuing
  • Guided journeys for key lifecycle events
  • Access to Infor experts
  • Automated recommendations
  • Self-assessments and best-practices webinars

Personalized Support

Infor CareFor Success Enterprise

Personalized support to innovate and thrive.

  • Fastest response times
  • Live case triage and priority queuing
  • 24-hour special event support
  • Assigned success manager and support advocate
  • Personalized success plan and adoption guidance
  • Release readiness and risk scans
  • Expert-led Infor Value Engagement workshops
The customer success role is embedded in our business at this point. They know our vision. They know our dreams. They know where we want to go. And they're able to bring us exactly what Infor can do. That role has been critical for us.

Mark Negron

VP of Business Applications, University of Maryland Medical System

Resources

Gain deeper insights into Infor CareFor Success

Infor Customer Success Executive video

Video

Meet your Infor customer success partner

Find out how Infor Customer Success Executives provide strategic guidance and personalized support for your Infor CloudSuite solution.

Infor consultant giving a presentation to a group of customers as part of an Infor Value Engagement

Video

Introducing Infor Value Engagement

See how Infor Value Engagement can help you accelerate innovation adoption, enhance operational efficiency, and maximize your Infor CloudSuite investment.

Let's Connect

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