Unlock maximum value with Infor CareFor Success support
Getting the most value from your software solution investments shouldn't be hard – and with Infor CareFor Success, it’s not. With our flagship support plans, we provide strategic guidance and resources to help you adopt new features, achieve business goals, and drive continuous improvement.
Benefits
Benefits you can expect from our expert guidance and tailored support
Chart a course to value
Develop a clear roadmap to value realization. Ensure your Infor solutions support your vision – driving operational excellence and measurable results.
Increase readiness and mitigate risk
Supercharge agility with Infor’s technical expertise. Prepare for potential challenges, reduce risks, and ensure operational stability – all with expert guidance.
Unlock continuous innovation
Take advantage of innovation workshops and optimization reviews to seize breakthrough ideas and elevate business performance.
Maximize value realization
Accelerate time to value with Infor’s solutions. Collaborate with experts to achieve faster ROI and sustain long-term results using tailored strategies.
Our plans
Explore Infor CareFor Success support plans
Assisted Support
Infor CareFor Success Professional
A guided, structured approach to plan, adopt, and succeed.
- Faster response times
- Live case triage and priority queuing
- Guided journeys for key lifecycle events
- Access to Infor experts
- Automated recommendations
- Self-assessments and best-practices webinars
Personalized Support
Infor CareFor Success Enterprise
Personalized support to innovate and thrive.
- Fastest response times
- Live case triage and priority queuing
- 24-hour special event support
- Assigned success manager and support advocate
- Personalized success plan and adoption guidance
- Release readiness and risk scans
- Expert-led Infor Value Engagement workshops
The customer success role is embedded in our business at this point. They know our vision. They know our dreams. They know where we want to go. And they're able to bring us exactly what Infor can do. That role has been critical for us.
VP of Business Applications, University of Maryland Medical System
Resources
Gain deeper insights into Infor CareFor Success
Video
Meet your Infor customer success partner
Find out how Infor Customer Success Executives provide strategic guidance and personalized support for your Infor CloudSuite solution.
Video
Introducing Infor Value Engagement
See how Infor Value Engagement can help you accelerate innovation adoption, enhance operational efficiency, and maximize your Infor CloudSuite investment.
Related Services & Support
Explore related service and support offerings
Let's Connect
Contact us and we'll have a Business Development Representative contact you within 24 business hours.